Serendipity2 turns customer insight into commercial growth, with deep strength in analytics, brand strategy and shopper marketing. Their delivery reputation was excellent. Their new business wasn't keeping up.
Clients include Coca-Cola, Domino's, TUI and Royal Caribbean.
Despite an impressive client list, growth was inconsistent and heavily founder-led. Most new work came through referrals rather than outreach, and messy CRM data meant nobody could tell which leads were real or how sales were really performing.
Working with nymra has been transformational. They rebuilt our sales system end-to-end, from process design to CRM optimisation, bringing structure, clarity, and measurable growth. Their strategic insight and collaborative approach make them an invaluable partner for building scalable, predictable revenue.